Ordering & Delivery
How quickly will my badges arrive?
Most orders are dispatched within 2-3 working days. Standard UK delivery takes 5-7 days, meaning you’ll typically receive your badges within a week of ordering.
Is there a minimum order quantity?
No! You can order as few as one badge or as many as you need. We designed our service specifically for GP practices who need small quantities, unlike NHS Trusts that order in bulk.
Can I pay in instalments for larger orders?
Yes! We offer Klarna payment options for larger orders, allowing you to spread the cost while we receive full payment upfront and dispatch your order immediately.
What areas do you deliver to?
We deliver throughout the United Kingdom with free standard delivery on all orders.
NHS Long Service Badges
What milestone years are available for NHS badges?
We offer NHS long service badges for 5, 10, 15, 20, 25, 30, 35, 40, 45, and 50 years of service. The 5-year badge is our most popular, with recognition continuing in 5-year increments.
Are these official NHS badges?
Our badges are designed to recognise NHS service at GP practice level. While NHS Trusts have their own award schemes, individual doctor surgeries typically don’t have access to these programs. Our badges fill this gap, allowing practices to recognise their staff’s dedication.
How much do NHS badges cost?
NHS long service badges start from £6.99 each, plus UK delivery.
What do the badges look like?
Our NHS badges are made from high-quality hard enamel with the NHS logo and the specific milestone year clearly displayed. They’re professional, durable, and designed to be worn with pride.
Can I return NHS badges if I order the wrong milestone?
Yes, NHS badges can be returned if you’ve ordered the incorrect milestone year or quantity. Custom badges, however, are non-returnable due to their personalized nature.
Custom Long Service Badges
What can I customise on a badge?
You can customize badges with your practice name, practice colors, and even your practice logo. Most practices choose to include their name and preferred colour scheme.
How long does the design process take?
We complete custom badge design work on the same day you provide your requirements. You’ll typically receive your design for approval the next day.
What if I don’t like the initial design?
We work with you until you’re completely happy with the design. Most practices approve designs on the first or second revision.
Are custom badges more expensive than NHS badges?
Yes, custom badges require individual design work and hand assembly for quality control, so they’re priced higher than our standard NHS badges. Contact us for a specific quote based on your requirements.
Can I return custom badges?
No, custom badges are non-returnable because they’re made specifically for your practice. We ensure you’re completely satisfied with the design before production begins.
How are custom badges made?
Custom badges are assembled by hand to ensure consistency, quality, and durability. This hands-on approach guarantees every badge meets our high standards.
Presentation & Recognition
Do you offer presentation boxes?
Yes! We offer presentation boxes to make the badge presentation more special and memorable for your staff members.
Do you provide certificates?
Yes, we offer certificates alongside badges to create a complete recognition package for long-serving staff.
How should we present the badges to staff?
Many practices present badges during team meetings, at special recognition events, or during one-to-one meetings with practice managers. We can provide guidance on creating meaningful recognition moments.
About Our Service
Why should GP practices recognise long service?
Recognising long service boosts staff morale, improves retention, demonstrates appreciation, and creates a positive workplace culture. In the demanding healthcare environment, showing appreciation for dedication makes a real difference.
How many GP practices use your service?
We’re trusted by over 350 GP practices across the UK, delivering thousands of badges to healthcare professionals who dedicate their careers to patient care.
Who typically orders badges?
Most orders come from practice managers, business managers, and assistant practice managers at GP surgeries throughout the UK.
What if I have a question not answered here?
We’re here to help! Email us with your question, and we typically respond the same day, usually within a few hours. We pride ourselves on friendly, helpful customer service.
Payment & Account
Do I need to create an account to order?
You can order as a guest or create an account. Creating an account makes reordering easier and allows you to track your order history.
What payment methods do you accept?
We accept all major credit and debit cards, and offer Klarna for larger orders.
Is my payment information secure?
Yes, all payments are processed through secure, encrypted Stripe payment gateways. We never store your full payment details.
Still Have Questions?
Can’t find the answer you’re looking for? Get in touch with us directly:
Email: info@longservicebadges.co.uk
We’re here to make recognising your long-serving staff as simple and meaningful as possible.